Lost, stolen or misplaced cards must be reported to the UniversityCard office at 610.282.1100 Ext.CARD (2273). If the loss occurs after business hours or on the weekends, report the missing UniversityCard to the above voicemail. The UniversityCard Supervisor will contact you the following business day.
The card replacement fee is $25.00 The university is not responsible for any loss or expense resulting from the loss, theft, or misuse of your card.
The cardholder is responsible for keeping the UniversityCard in proper working condition. If the card becomes damaged due to misuse the cardholder will be responsible for replacing the card.
You are the only person authorized to use your UniversityCard. Cards presented by anyone other that the individual pictured on the card will be confiscated and returned to the UniversityCard Office.
The UniversityCard office will not take balance requests over the phone. Individuals must make requests in person and present their UniversityCard.
Cash cannot be withdrawn from 3D Accounts. Accounts with at least a $5.00 balance are available for refund when you officially leave the University.