The Morning Call, Monday, December 5, 2005
Article by Genevieve Marshall looks at the use of instant messaging systems as a fast and easy way for students to ask questions and how librarians at various schools are using the system to respond within minutes. Marshall quotes Debbie Malone, director of Trexler Library at DeSales, who said DeSales is considering using AIM, America Online's Instant Messenger, next year for reference chat. According to Malone, it's one more way to reach students, plus it's free.

Press Release: Libraries put chatting to good use | Posted on: 12/5/2005
For more info:
Tom McNamara, Executive Director of Communications
DeSales University | 2255 Station Avenue | Center Valley, PA 18034
610.282.1100 x1219 | Tom.McNamara@desales.edu |